Authors: Ali Halawi & Nada Haydar
The aim of this paper is to understand the effects of training on the performance of employees from two Lebanese companies - Bonjus Company and Khatib & Alami Company. Currently, organizations rely on improved capability, skills, and knowledge of talented employees to achieve positive performance. Despite employing already experienced employees, human resource managers still design training and development programs to make employees learn and acquire skills, ability, and knowledge about their responsibilities. This is done with the understanding that employees form the backbone of organizations. However, it is still unclear on how Lebanese companies achieve the level of education and training for their employees. The study collected primary data from a sample of 303 respondents. The researcher visited a sample of respondents from their workstations to administer questionnaires. The findings, however, showed that the two companies from Lebanon design different training programs. The two companies design training programs that focuses on short-term skills and development programs for long-term abilities. Some of the programs include organizing programs outside the workplace, attending workshops, participating in department activities, and watching others. Consequently, training programs benefited employees as well as the two companies. Employees cited that they were able to develop inner satisfaction, received positive evaluation feedback, understood how to achieve a quality output, and developed career beyond classwork. Nevertheless, management noted that they experienced challenges of implementing training programs because of fear to spend more resources, communication, bureaucracy, less support from top-level managers, and failure to have structures. The implications of the findings for practice were highlighted.
Keywords: Training, employee, development, performance.
Ali Halawi, PhD. Management Sciences, Assistant Professor, School of Business, Lebanese International University, Beirut, Lebanon. This email address is being protected from spambots. You need JavaScript enabled to view it.
Nada Haydar, MBA, School of Business, Lebanese International University, Beirut, Lebanon. This email address is being protected from spambots. You need JavaScript enabled to view it.
